Trust Center
Security and Privacy at AppointmentGuru
We take the security and privacy of our clients seriously
Compliance
Last updated Tue, Jun 29, 2021- GDPR
- POPIA
Product Security
Last updated Tue, Jun 29, 2021- Role-Based Access Control (RBAC)
- Self-Serve User Management
Data Security
Last updated Tue, Jun 29, 2021- Data Encrypted At-Rest
- Data Encrypted In-Transit
- Passwords Encrypted
Privacy
Last updated Thu, Jun 17, 2021- Privacy Policy
Incident Management & Response
Last updated Tue, Jun 29, 2021- Data Breach Notification
South Africa:
As required by South African law under the POPI act, any data breach will be reported to the Information Regulator as well as any parties whose personal information have been accessed or acquired by an unauthorised partyPlease also see our data breach policy: https://appointmentguru.co/data-breach-policy/
Availability & Reliability
Last updated Tue, Jun 29, 2021Organizational Security
Last updated Thu, Nov 25, 2021- Confidentiality Agreements
- Limited Employee Access (Principle of Least Privilege)
Business Continuity
Last updated Tue, Jun 29, 2021- Disaster Recovery Plan
- Data Backups
Our data is redundant across multiple geographic regions. In addition we run daily backups which are encrypted and stored in AWS S3
Infrastructure
Last updated Tue, Jun 29, 2021- ISO 27001 - Data Center
AppointmentGuru hosts with DigitalOcean.
Read more about DigitalOcean's certifications here: https://www.digitalocean.com/trust/certification-reports/ - PCI-DSS - Data Center
AppointmentGuru hosts with DigitalOcean.
Read more about DigitalOcean's certifications here: https://www.digitalocean.com/trust/certification-reports/ - SOC 2 Type II - Data Center
AppointmentGuru hosts with DigitalOcean.
Read more about DigitalOcean's certifications here: https://www.digitalocean.com/trust/certification-reports/
Threat Management
Last updated Tue, Jun 29, 2021Subprocessors
Last updated Tue, Jun 29, 2021- NamePurposeLocationAmazon Web ServicesHosting physical files (S3)IrelandDigitalOceanHostingGermanyMailgunPubNubStream